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Effectiveness Assessment (cont'd.)

Critical Steps to Achieving Objectives Chart

Future Road Map
The results of the assessment identify what is going done right and what needs to be changed, along with a road map for improved performance in the future. The road map will include recommendations in the following areas:

  • Future IT strategy
  • Structure
  • Staffing requirements and talent
  • Operating practices
  • System direction and technical platform considerations
  • IT governance processes
  • Performance measurement and reporting
  • Implementation strategy


Representative Effectiveness Assessment Client Engagements:
American Federation of Teachers, CNA, CSS Industries, Fiduciary Trust, Franklin Covey, Hawaiian Airlines, IEEE, Intuit, Legato Systems, NISH, Peace Corps, Presbyterian Intercommunity Hospital, Radiometer, Regal, The Doctors, Towers Perrin, U.S. Tennis Association and Verizon Wireless.


Client Testimonial:

“The assessment – and interim management – gave our IT staff a chance to participate in and gain ownership of the strategy for which the new CIO was hired. Without it, we probably still would be struggling, focused only on the day-to-day operations, with only half the task complete.”—Richard Schwartz, Staff Executive, IEEE

 

 

 

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