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Sourcing Advisory (cont'd.)
The traditional process is characterized by a full and open competition.
The sole source process is based upon a clear set of steps to achieve a well engineered relationship that clearly defines the service to be delivered and the expected value.
The collaborative process is especially suited to developing a relationship based on joint discovery and the creation of shared values.
While we employ a robust toolset, we do not force-fit your needs into an unyielding process. Transition Partners will tailor the selected process to meet your specific circumstances.
Aon, California State Automobile Association, EDS, Equifax, Federal Reserve, Fiduciary Trust, First Security, Franklin Covey, Gallo Wine, Harvard Pilgrim Health Care, ING-FSI, IPC, John Hancock, MetLife, Montgomery Elevator, NISH, Peace Corps, Phillips Publishing, PIH, Regal, Rheem, Sabre, Sears, United States Tennis Association (USTA)
“John Hancock chose Transition Partners over competitors because we felt that their IT line management experience would allow them to work more effectively with our IT folks. That proved correct and they did an excellent and efficient job in guiding us to a successful outsourcing solution.”—Bob Walters, EVP and CIO, retired, John Hancock Life Insurance Company
"As the responsible officer for consolidation, the Promus (Hotel brands) acquisition presented me with difficult deadlines, a compelling business need and a short-term capabilities gap within my organization. Transition Partners was able to lift an existing operation from a difficult outsourcing situation, coordinate 15 different vendors and more than 400 individual contributors, document and build a complex delivery infrastructure, help us to select and train new operating staff — and make it all happen. All I had to do was open the necessary doors."—John Flack, Vice President of Shared Operational Services, Hilton Hotels
"I really enjoyed working with Transition Partners on our Outsourcing project. Given our rapid growth, Rheem definitely needed help evaluating the feasibility of outsourcing its technical support function. Transition Partners helped us evaluate the situation, and develop and implement a co-sourcing solution that has Rheem providing the best Technical Support (Call Center) in our industry. Technical Support went from a liability to an asset that we brag about to our customers."—Chuck Rohde, Manager of Customer Services, Rheem Manufacturing Company / Water Heaters
“It’s one of the most professional and capable efforts of any kind that I’ve seen in my career; we couldn’t have gotten to this kind of extraordinary outcome without you”—Chairman & CEO, Sears Roebuck
"You guys did a terrific job. This deal will be a bellwether for future outsourcing at John Hancock."—Retired CIO, John Hancock